Communications
The mission of the District 99 communications department is to increase community awareness and involvement in student success. To accomplish this, we strive to keep everyone informed about the news, programs and activities happening at our schools through comprehensive communications, including our websites, publications and social media channels.
ParentSquare and StudentSquare
District 99's Communication Platform: ParentSquare
Everyone at District 99 is committed to communicating in a clear and consistent manner. You will automatically receive and do not need to subscribe to receive updates or emergency, urgent alerts. Messages will be sent to your contact information in Infinite Campus. All messages are sent to all guardians on file. (We will always inform you in advance of an emergency drill.)
District 99 uses a platform called “ParentSquare” to communicate with you, and for you to communicate with teachers. (The system for students is similar, but called “StudentSquare.”) Although you don’t need to register for ParentSquare in order to receive our text, phone or email messages, there are benefits to registering, including the ability to communicate with teachers via direct messages.
- Sign Up for ParentSquare/StudentSquare
- Customize Your Notifications
- Communicate in Your Preferred Language
- ParentSquare Resources
- Survey Management
Sign Up for ParentSquare/StudentSquare
In order to begin using ParentSquare/StudentSquare, please follow these steps:
- Update your contact information, if necessary. Parent/guardian and student email addresses and mobile phone numbers are used to uniquely identify ParentSquare users. When parents share the same email address, data confusion can ensue within communication systems such as ParentSquare. If your contact information needs to be updated, please do so in Infinite Campus.
- Establish your ParentSquare or StudentSquare account. If you did not receive an activation email, please visit ParentSquare.com, enter your email address (the same email you use for IC) in the Sign Up/Create Password section, and click 'Go'. You will receive a verification email to confirm your account. If you need assistance setting up your account, please contact us at communications@csd99.org. Students: Use the "Sign in with Google" button, with your issued District 99 email login, whenever you log in to StudentSquare. It is not necessary to create a different login and password.
- Download the App: For the richest experience, please consider installing the ParentSquare Mobile App on your Smartphone.
Customize Your Notifications
- Do you prefer to receive email, text or app notifications?
- D99 has made email the default setting for families to receive notifications.
- Text messages are not issued by default, unless in the case of an emergency.
- Do you want to receive a message instantly, in real-time, or do you prefer to receive all messages batched together in a “digest” format in one email or text daily?
- D99 has set the “default” to “instant” for email and text notifications
You can view and change your notification preferences at any time:
- Once logged in, click your name at the top right corner of the screen, then click on My Account. From there, you will navigate to the left, Notification Settings.
- If you’d like to receive notifications via email, text or app, click on which frequency (Instant or Digest) you’d like to receive these notifications.
Communicate in Your Preferred Language
- Do you prefer to receive messages in a language other than English?
- D99 has made email as the default setting for families to receive notifications.
You can change your language preferences at any time:
- Once logged in, click your name at the top right corner of the screen, then click on My Account. From there, navigate to the left to Language Setting and choose your preferred language.
- Messages are translated in both directions based on the language selected.
ParentSquare Resources
- ParentSquare Help Section
- ParentSquare App - iOS
- StudentSquare App - iOS
- ParentSquare App - Android
- StudentSquare App - Android
Additional questions? Contact us at communications@csd99.org
Survey Management
Need help? Have suggestions? Please contact:
- Chief Communications Officer: Jill Browning / jbrowning@csd99.org / 630-795-7164
- Communications Specialist: Lauren Miholic / lmiholic@csd99.org / 630-795-7120
D99 Publications
Students, families and staff members automatically receive district, school and emergency emails and alerts; please visit Infinite Campus to update your information.
Are you a community member who is interested in receiving District 99 publications?
Social Media
District 99 Social Media
District 99 uses social media to share achievements, activities and other information related to the school and the community. District 99 has the following official social media platforms, which are managed by the Communications Office:
The sites listed in the District 99 social media directory include official social media channels for Downers Grove North and Downers Grove South. We encourage you to review the social media accounts below, connect with us, and show your support for our schools.