Report A Concern

Dial 911 immediately for any situations where a student is in danger of being harmed by someone or harming themselves. Do not hesitate to make your call; doing so could save student lives. After calling 911, tell a trusted parent/guardian or adult.

For other less urgent–but still time-sensitive–situations, District 99 offers Safe2Help Illinois for students to connect with a trained crisis professional during a time of need. Safe2Help Illinois allows students to submit an alert in a variety of ways including text, app, email, phone or website. All alerts are responded to by a trained Safe2Help crisis professional. Safe2Help is available 24 hours a day, 7 days a week, 365 days a year.  

Contact Safe2Help Now

• Mental Health Crisis: If this is a mental health crisis and you are reporting safety concerns for yourself or another person, please use the Safe2Help call line (844-472-3345) or immediately call 911.
• School Safety Concerns: To make an anonymous report regarding school safety concerns, please use any of the Safe2 Help reporting options including the Online Tip option or immediately call 911.

IMPORTANT: District 99 staff are not the initial responders to the alert and receive each alert after the Safe2Help professional provides support. During the school year, District 99 staff will review alerts sent by Safe2Help during regular school hours.

School-Based Resources

Downers Grove North High School

• Student Support Services
• Counseling and Student Support Services Staff
• Mental Health Resources

Downers Grove South High School

• Student Support Services
• Counseling and Student Support Services Staff
• Mental Health Resources

Additional Resources

• 988 Suicide and Crisis Lifeline:  Dial 988 on your phone
• Call 211 - DuPage County for health & social service 
• Behavioral Health Collaborative - DuPage County Health Department
• CRISIS Text Line: 741741
• DuPage Mental Health Resources
• ISBE Beacon:  Behavioral Health Care & Ongoing Navigation 
• Linden Oaks Hospital 
• AMITA Health OPTIONS Outpatient Adolescent Program
• Dupage County Health Department - Crisis Intervention Unit 
• Department of Children and Family Services (DCFS) 
• Youth & Family Services Crisis Services
• ReferralGPS (The program matches you with mental health treatment providers that have experience with the situation you are facing)
• ISBE Bullying Prevention

Hotlines

• 988 Suicide & Crisis Lifeline (English)
  988 Suicide & Crisis Lifeline (Spanish)
  Dial 988, then press 1 to access the Veterans Crisis Line
  Dial 988, then press 2 to access Spanish language services
  Dial 988, then press 3 to access LGBTQI+ affirming counseling
• DuPage County 211 - for Health and Social Service Resources

Family Resources

• Crisis Resources for Youth and Parents 
• Assistance in Finding a Therapist (English & Spanish)
• SOS - Signs of Suicide and Tips for Parents
• Elyssa’s Mission
• Partnership to End Addiction
• Information on CSSS Summer Resources
• D99 Cares Program Registration Link
• In addition, District 99 has partnered with ReferralGPS to assist our students, staff, and community in finding local treatment. 
  • School families may access ReferralGPS in two ways: 1. Contact Student Services (social workers, psychologists, counselors) to seek out treatment options. 
  • 2. Visit this link at https://referralgps.com/find-help/CSD99 to search for treatment resources or connect with a Care Navigator anonymously. 
    • ReferralGPS takes into account all types of private and public insurance including PPO, HMO, Medicaid, Medicare, and families who are uninsured or underinsured. The platform also filters by age, gender, zip code, and special requests. ReferralGPS is available for use by district students, staff, and families at no cost. All information entered on the ReferralGPS tool is completely confidential and securely stored.