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This page supports users of the District 99 Blackboard system.  Specific resources targeted at parents and students can be located by using the links in the right column.  Listed below are the technical requirements for Blackboard and an email form for requesting home Blackboard support. 

Blackboard Technical Requirements:

Computer:  Blackboard operates on both PC and Macintosh platforms.  Blackboard is delivered via the Web.  Specifically, Windows 95, 98, 2000, NT, or ME and MacOS 9 or MacOS X are supported by Blackboard.  64 mgs of RAM are required.

Internet Connectivity:  Blackboard operates only as fast as the Internet connection.  Broadband users will have faster access times than dial-up users.

Specialized capability:  JavaScript and Cookies must be enabled in your Browser.  See your browser help for directions for enabling each.

Recommended Software:  generally, most teachers post documents in either Microsoft Word, PowerPoint, or Adobe Acrobat.

• Get Adobe Acrobat Reader
• Get Microsoft PowerPoint reader-necessary to view PowerPoint files if a home machine does not have PowerPoint.
• Chat and Virtual Classroom applications require a Java Applet.  Note: this requires a one-time setup and is downloaded automatically from Blackboard if the applet is missing from the home machine.  This link is provided as a courtesy should the download not start automatically.

Browser Types:

• Windows 2000 (Internet Explorer 5.5, 6.0 and Netscape Navigator  7.0)
• Windows XP (IE 6.0, Navigator 7.0)
• Macintosh OS 9.2 (IE 5.1, Navigator 4.77, 7.0)
• Macintosh OS X.1 (IE 5.1, 5.2, Navigator 7.0)
• Macintosh OS X.2 (IE 5.2, Navigator 7.0)

AOL Users:  Blackboard functions properly with AOL 9.0.  If some unanticipated access issue arises, minimize the AOL browser and use IE or Netscape.

Submitting a help request:

Limited tech support is available through email.  Individuals experiencing a technical issue with Blackboard at home can submit a help request.  The request will be addressed as soon as possible.
 

Guest Access

Submit a help request